Refund policy

I am confident you will be satisfied with your amazing tool (brushes and combined tools),t. I am looking forward for your feedback!

Due to the very nature of my products, I can not offer returns unless there is a genuine mistake with my product.

This does not affect your legal rights to return within 14 days of delivery without stating a reason, given that the product delivery is unopened, unused and in the original packaging.

Should you have any questions or if you would like to do a return, please do not hesitate to email me: at info@nataliagoff.com

Please note that original postage fees, or return fee charges are non refundable by NG Makeup S.a.r.l.-S.